Franco Bernabé. Photo: Elza Fiúza/Agencia BrasilMost business organisations will face the need for major restructuring at some time as a result of changing competition, new regulation, technological innovation and evolving consumer and social habits.
The same applies for political, religious and other organisations. Leading organisations at such critical times is an exercise in solitude. Successful restructuring is rare and those who lead such an exercise often are burnt out emotionally if not physically.
One of the best academic articles about this form of crisis management is found in an interview which two Harvard Business Review journalists, Linda Hill and Suzy Wetlaurfer, who in 1998 interviewed Franco Bernabé who was then…
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