AVON, Conn.–(BUSINESS WIRE)–Voluntary carriers surveyed in Eastbridges Administrative Practices
of Voluntary Carriers study continue to see increased requests for
online self-service capabilities at both the employer and employee
levels. Those mentioned most frequently include an online/portal for
payments and bill reconciliation, online claims submission for
employees, and enhanced integration of all technologies being utilized
(enrollment, benefit administration, billing, payroll, etc.). Other
technology-based trends mentioned by those surveyed included increased
capabilities for electronic feeds for enrollment and billing,
particularly with smaller-sized g…
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