The Australian Taxation Office has moved swiftly to try and instigate a wholesale restructure of its mammoth Service Delivery Group (SDG), as the revenue agency tries to consolidate and simplify overlapping or duplicated functions in its main customer-facing arm amid a big push to call in debts.
Tax employees and unions this week moved into the formal consultation phase for the giant administrative overhaul, which has officially kicked off just weeks after new commissioner of taxation Rob Heferen started in the top job, replacing Chris Jordan.
At least 5,000 ATO staff are understood to be subjected to the shake-up. Documents circulated to staff indicate Tax wants to place some customer-facing functions and roles common to different busin…
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