After months of financial uncertainty, Avaya has filed for Chapter 11 bankruptcy protection to restructure its debt and business. For customers, the Avaya bankruptcy filing brings a greater sense of certainty, according to industry analysts.
Avaya customers don’t need to start looking for alternative services right away, said Irwin Lazar, an analyst at Nemertes Research based in Mokena, Ill. While pieces of the business could be broken up and sold, Avaya’s services should operate as normal as it focuses on restructuring debt.
“If you made an investment in Avaya in the last year, it had to be in the back of your mind that whatever you’re buying may not be part of Avaya a year from now,” said Zeus Kerravala, analyst at ZK Resear…
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