Rachel Edwards has faced mental health difficulties for decades. Bouts of depression have also brought financial problems for the 43-year-old grandmother.
She believes that letters, warning about falling behind on debt and which lenders are compelled to send by law, are often counter-productive.
“You get these letters and they make you bury your head even further – and that makes both your mental health and your debt problems worse,” said Mrs Edwards, from Bridgend.
“You know what they are, you open them to look at what you owe, then put them on the side and leave them there.”
She is supporting a campaign by the Money and Mental Health Policy Institute calling for a change in the law to end the requirement to send the “thuggish” letters whic…
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