COLUMBUS North Americans owe more than $16 trillion of debt, yet the companies they turn to for help often fail them. Thats the upshot of a 2023 study conducted by the Better Business Bureau.
Logging more than 11,000 complaints and more than 900 negative reviews about companies offering offering debt relief and credit assistance, the BBB delved into the debt relief and debt consolidation industry.
What it found was a pattern of misleading and fraudulent claims, mostly centered on a group of companies in the U.S. West.