The Department of Human Services signed three contracts with the CSIRO’s Data61 this year to help fix problems with its controversial Centrelink robo-debt data matching and debt notice program.
CSIRO digital chief Dr Dave Williams had briefly indicated during June budget estimates that the science and research organisation was helping DHS look at “methodologies of assessing which customers should complete online complaints”.
In responses to questions on notice published late last week, the CSIRO revealed Data61 had signed three separate short-term contracts with the department since January this year.
It followed a flood of complaints that arose after DHS started using the online compliance intervention…
Read the full article at: https://www.itnews.com.au/news/dhs-hired-data61-three-times-to-help-fix-its-robo-debt-program-470852