Business owners affected by Royal Bank of Scotlands restructuring scandal have expressed frustration at what they say is a lack of progress in the lenders compensation scheme.
RBS has paid millions in automatic refunds of fees it wrongfully charged, but the bank has taken longer than expected to get its complaints and appeals process off the ground.
Only one case has been referred to Sir William Blackburne, the former High Court judge who is providing independent oversight of the redress scheme for small and medium-sized companies that suffered at the hands of the banks Global Restructuring Group.
Lord Cro…
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