I became aware that Centrelink were trying to pin a cooked-up robo-debt of $5558 on me through a text message from the aptly named Probe group debt collection agency.
There resources about how to dispute a Centrelink debt letter, including GetUp! which has a page that sends a bunch of letters to key places in one go.
But given the large and growing number affected by this $4.5 billion heist, I thought I would share my experience of disputing the debt in 10 not exactly easy steps.
1. Keep a diary of interactions with Centrelink
Centrelink staff is caught between two worlds: their managers are trying to make them implement the robo-debt policy but in many cases, the staff themselves are opposed to it. The Centrelink staff union, the C…
Read the full article at: https://www.greenleft.org.au/content/how-fight-centrelink-robo-debt-10-not-so-easy-steps