IKEA was once touted as one of the best places to work. Now workers are fleeing over a policy they say has backfired … – Business Insider Australia

• IKEA employees are reporting dissatisfaction with the furniture retailer over a policy it introduced across all of its US stores in 2017.
• Employees say that IKEAs O4G policy which restructures store workers roles has caused turmoil and dissent within its stores.
• Our objective was to empower our coworkers to meet our customers expectations in todays multichannel environment, and strengthen our position in the fast changing US retail environment, an IKEA spokesperson said in a statement to Business Insider.

Over the past year or so, an IKEA employee started to notice something wrong with the stores wall of fame.

The wall featured portraits of IKEA employees, all hung in rows based on how many yea…

Read the full article at: https://www.businessinsider.com.au/ikea-customer-service-restructuring-angers-employees-2018-11