These eight Centrelink changes could cost you family in 2017.
28/04/16 Minister for Human Services, Alan Tudge MP holds a press conference in Melbourne where he released the government’s response to the O’Farrell review of illegal offshore wagering. Aaron Francis/The Australian.
FRONTLINE staff in Centrelink branches around the country have been sent a directive not to handle disputes over the governments debt-collection scheme in person.
Instead they have been ordered to send all but the most vulnerable to online services, the ABC has reported.
The directive, which is available on Centrelinks internal communications system, instructs frontline staff to refer customers online to undertake the intervention and must not process acitivites…
Read the full article at: http://www.news.com.au/national/centrelink-tells-frontline-staff-to-only-help-the-vulnerable-and-send-everyone-else-online/news-story/322c992468ce5c91adc63c4b5797198f