Meet Mentiis, a friendly chatbot who really wants to help you get a mortgage but just can’t close the deal.
Automated chatbots are increasingly common in online commerce, but in the mortgage industry, you’re almost certain to be speaking to a human sales rep even in an online chat. Bot technology is still fairly rudimentary, and there’s a lot of money at stake in the mortgage game. Humans feel like the safer bet.
That’s why I was quite surprised to come across an online advertisement inviting me to “Talk to the Finance Robot“.
The robot in question was a cute cartoon mortgage bot named Mentiis. I pressed send message and it opened up a Facebook messenger window. After h…
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