image copyrightGetty ImagesAbout 4.7 million households struggled to afford their telecoms bills this year, with more than a million having to cut back on items such as food and clothes in order to pay.
It comes as the coronavirus pandemic has an impact on household finances.
But the pandemic also means families are becoming increasingly dependent on internet services and home-working.
The difficult choices were
revealed by regulator Ofcom, which called on the industry to offer more help.
It said it wanted firms that do not already offer a “targeted affordable tariff” to people on low incomes, to consider doing so.
It also reinforced …
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