The Gambling Commission is investigating claims that the online casino company LeoVegas accepted 20,000 from a problem gambler who had stolen the money from his mother, and then bombarded him with emails encouraging him to keep betting.
Details of the case, uncovered by the Guardian, sparked renewed calls from campaigners and politicians for gambling companies to perform more rigorous checks before customers place bets.
The recovering addict, who is receiving treatment but could still face prosecution, had his account locked by LeoVegas in May 2018 after a customer service employee flagged up concerning communication during a live webchat.
The account was suspended days after LeoVegas received a 600,000 penalty from the Gambling Commiss…
Read the full article at: https://www.theguardian.com/society/2019/apr/14/online-casino-goaded-addict-user-gamble-leovegas