Talks to resolve a long-running row between Royal Mail and staff members over pay and conditions have collapsed.
Royal Mail says it is “deeply concerned” discussions concluded without agreement and claimed it made “substantial efforts” to reach a deal.
The Communication Workers Union said it was willing to continue negotiations.
Royal Mail said it remained “committed to reaching an agreement with the CWU” and said “not transforming” the company was “not an option”.
The company said that it had increased its pay offer, offering 10% over three years plus a one-off payment.
Royal Mail said it also shifted on issues such as start times, profit shares for employees and allowances. The CWU said: “There has been progress in several area…
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