Youre not alone if youre confused about your student loans or feel stymied by your student loan servicer. More and more resources out there can help, but you cant use them if you dont know they exist.
We talked to Seth Frotman, who works at the federal Consumer Financial Protection Bureau as student loan ombudsman and assistant director of its Office for Students and Young Consumers. The CFPB was created to help consumers after the financial crisis of 2008; Frotmans office collects consumer complaints about student loans, publishes reports about the industry, and drafts policy recommendations to improve student loan servicing.
Heres how Frotman says you can use the CFPB and other tools to get y…
Read the full article at: http://www.csmonitor.com/Business/Saving-Money/2016/0609/Student-loan-debt-How-the-Consumer-Financial-Protection-Bureau-can-help