We moved into a new house which had gas and electricity supplied by Green Star Energy. In the five months since, weve been unable to get our names on the account, despite repeated calls, while at the same time we were being sent increasingly aggressive demands for payment. It tells us that without our names on the account, we cant pay the bill.
Weve twice been told the issue has been resolved, but are still receiving the demands and have yet to receive a bill with our name on it.
The latest letter told us that unless we paid by a date that had already passed, action would be taken to recover the debt. We called again to try to pay and were told we couldnt without our name on the account and our name couldnt be put on the account becaus…
Read the full article at: https://www.theguardian.com/money/2019/mar/06/green-star-energy-bills-debt-collectors